State Farm® Insurance Agent Cedric Berry

"While shopping for home insurance, I signed up online, and was routed to this local office. My policy was never active as underwriting needed to complete a site condition visit. I ended up with a different insurer and promptly wrote to cancel this application with State Farm. I was still charged a month and have had a difficult time getting the application withdrawn and the charge refunded. Their service for customers may be good, but the lack of information in the initiation stage and the bureaucracy to get this withdrawn and refunded is frustrating."

"They don't know how to communicate. They canceled my policies 24 hrs early. I called to stop it and was told that my policy was going to be reinstated I call 3 days later no insurance policy. They said it would be looked at in 5 days . I got a reimbursement check today. Now I have no insurance it's been 2 weeks. Don't go to this state farm. Oh I have been insured by them for 20 years and I get this ."

"Just want to give a huge thank you to the entire staff but especially Rachel. I reached out for an insurance quote and she called me immediately and was ready to help. I have some difficult cars to quote and she got me quotes same day and answered all my questions! Got me all signed up today and saved me a ton of money from my previous insurance company! Thanks again Rachel!"

"After repeated attempts to communicate with Cedric and his staff (with an inquiry about adding a driver to my insurance coverage) they were unresponsive. I would not recommend this staff to anyone in need of reliable insurance and especially for folks less familiar with the process given the lack of information, unreliability, and unresponsiveness demonstrated. Additionally, Cedric and his direct reports were unprofessional and dismissive in a situation of crisis, where a large truck hit my driver door while I was parked (within parking lane) on a residential street."

"I was encouraged by the recent batch of incorrect paperwork to update my wife's review of this agency. As she pointed out they somehow managed to confuse us with different individuals. Imagine yourself receiving paperwork, phone calls, and random puzzle pieces of homeowner transactions with your name it but that you know nothing about. We suffered days of panic and confusion believing we were the victim of identity theft. Perhaps it was good fortune then, that we were only the victims of incompetence."

"This agency created a homeowner's policy under my name (I don't own a house!) and sent me bills, checks, letters with mortgage info and credit info all about/intended for some other couple. I've called, my husband has called, we can't get any information or response out of Cedric Berry's team. Don't trust this agency with your personal and financial info. They won't own or correct their mistakes. I have wasted entire days of my life trying to sort this out."

"Cedrick made getting life insurance a breeze... turned a stressful situation into something calm and easy! You never want to think about dying or leaving your kids behind. However, it is a important decision to get life insurance to make sure everything is handled and okay when you do go... never know when that is... I highly recommend Cedrick Berry and his team!!!"

"I was Cedric’e client with seven policies for about a year. At some point I needed an additional policy and the agent that I worked with was extremely unprofessional and not eager to help. When I email a 20-th reminder and copied Cedric he simply kicked me off to another agency without any reasonable explanation."

"Absolute Scam Artist. Was promised to have my wife and son on the insurance. Once we had our insurance only my name was on it and “my wife and son were only allowed to drive the car once in a while” according to Cedric Berry. My son needed to be on the insurance to be able to park at school. Once we informed Cedric about this he then goes to tell me my new premium is going to be an extra 185 dollars a month due to my son being on the policy even though him and my wife were supposed to be on it as well. Once our policy expired (6 months). Now we have switched to pemco and all us are on the insurance and we still got a better quote. Today I get a letter from State Farm with a bill for another 6 months after we had called and told them that we have switched and would not be renewing with His office. Would not recommend this to anyone they try to take advantage of people."

"Negative experience. Would not recommend. I had a major headache arise with State Farm during the weekend and talked to agents for hours. On Monday, I needed an agent to go up to bat for me, and Cedric seemed inconvenienced by my problem. I was passed off to another agent, which was not seamless. He told me he was going to call her and explain the situation, but he did not. I am still waiting to get a refund from a mistake his office made. Bad customer service experience."

"I had to buy a Medicare supplement plan with a very short deadline. While other companies and agents took too long to get back to me, Cedric and his team was incredibly speedy, helpful and genuinely nice and with no judgement about my last timing. They really saved me."

"I have worked with this agency for a little over a year now and have had nothing but a great experience. Whenever I need something with an insurance policy they tend right to my needs. As a new investor Mr. Berry has helped me understand the importance of my future. If there is anything I need help with they can always point me in the right direction. I would recommend this agency to everyone."